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The best case I have had.
- Roger, New York
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I've got to say that I'm really impressed, not only by the replacement strap , but also by your amazing customer service. When I saw how much it cost to mail the strap [to Europe] all the way from Rochester I realised that this replacement probably wiped out the profit you made on my Satchel in the first place (and then some!), so that makes me appreciate your service even more. I'll happily recommend Skooba to my friends and colleagues.
- Mike D., United Kingdom
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Thanks for your quick reply, and I appreciate your service-oriented nature. It's rare to see such behavior from companies these days, and believe me when I say that it goes a long, long way toward my loyalty.
And trust me: when I convince my wife to let me buy a laptop, I'll be ordering from you guys. I went over every inch of your bags to look at the construction and design, and they definitely pass the "Marine-proof" test!
- M.L., Ohio
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It is so nice to do business with a company who make their clients feel special and actually care that you are meeting their specific requests.
- M.J., United Kingdom
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I must say that I was very impressed with the Skooba Design (especially Nancy) people and am really excited to get my iPad carrying bag for my business trip this week!
- J.D., PA
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Oh man. I am really trying to help you guys sell some bags! Thanks again for the great service!
- J.F.
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I can easily say Skooba has the BEST customer support I've ever encountered. You guys have been great! I've already placed more orders with you and am referring all my other friends with ipads and laptops to you... I just want to thank you for the amazing customer support. I will continue to tell everyone about how great you guys are and I won't hesitate to place additional orders with you. I just ordered a skooba laptop bag for my wife and she absolutely loves it.
- J.F., Arizona
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If your bag is anywhere near as good as your customer service, I'm sure it'll be perfect.
- J.F., Arizona
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Just wanted to say I love your Checkthrough Bags. I did a lot of research after I found out they existed, and yours was THE BEST. Mostly because of the completely secure laptop section when in the "opened checkpoint position." But the organization was Brilliant. I ordered the Backpack to replace my old Brookstone model that is not Checkpoint Friendly. Plus I have a new 17" computer and the new model Brookstone had didn't have one that could accommodate that size.
Thanks for coming up with a great product. I've been a flight attendant for 23 years, carrying my laptop since 1995, and juggling it out of my bag since 9/11. This is absolutely a STRESS RELIEVER!!!
Keep up the great work!
- T.T., Flight Attendant
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Wow, what great customer service! I mailed my bag to Skooba via Fedex ground last Friday and received back today. The zipper was repaired and I thank Skooba very much. I’ve already transferred from the bag I had been using to my Skooba and am confident I will continue to receive compliments at work. Keep up the great designs and color combinations.
- T.G., Connecticut
